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Web Builder Express News - Issue No. 6 Your Hosts: Herb & Monica Leibacher Our E-mail: info@WebBuilderExpress.com
In this issue we've got some thoughts about using a survey.
On to the news! - Herb & Monica ________________________________________________________ IN TODAY'S NEWS
* Using a Survey ----> Benefits to you ----> Benefits to your customers ----> How do you do this? * Things You Might Like: ----> Our chance to ask you… * News Wrap-up: ----> Married one year ________________________________________________________
Just ask!
You can learn useful information about your business, customers, and potential customers by conducting a survey. If you have a list of e-mail addresses of your customers and prospects you can send them an e-mail containing a link which leads to a survey on your site.
What is the benefit to you?
You get knowledge, and knowledge is a powerful tool in tailoring your business and services to your customers' needs. You can ask questions like: - How could our web site be more informative to you? - What products or services should we offer in the future? - Please rate our customer service? - What is your age? It is important to ask questions that will get you the answers you want. If you want suggestions from your viewers, asking if they simply like your site doesn’t give you enough information. And providing a list of radio buttons or check boxes streamlines answers even more. Plus research has shown that folks are more likely to answer if all they have to do is click.
What is the benefit to the people taking your survey?
Well, there has to be some benefit. Providing an incentive is a good way to insure responses. That could be in the form of a freebie, useful information, an entry into a sweepstakes, or anything else you think your customers would like.
How do you do this?
Create a form on your web site to ask questions. Having the responses of that form emailed directly to your email box makes it easiest. Web Builder Express has a form tool built right in and the system automatically e-mails the results of each submission back to you. ________________________________________________________
Things You Might Like
Our chance to ask you...
We have had so many new subscribers within the past month and we would like to get a better idea of who our viewing audience includes. So we too would like to conduct a brief survey to learn more about you, our reader. This is a hands-on example you may use if you would like.
Everyone who responds will be entered into a drawing. One lucky winner will get a $15 gift certificate for Amazon. Surveys need to be filled out online and returned by July 18 to qualify for the drawing. We will announce the winner in our next newsletter.
You can complete our survey here: /survey.html
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News Wrap Up
We are celebrating! One year ago we got married on the Fourth of July. Being married has been as challenging as it has been fun. We are looking forward to many more years of learning how to be the best person possible for each other. We are stepping into this second year with a bang too! In September we are heading to Hawaii for six days. We will tell you all about it later. Stay tuned... ________________________________________________________
Today's issue will be available in the archives at the following URL: /issue0006.html
Please send all questions to mailto:info@webbuilderexpress.com. We do send personal replies as time allows.
Visit Web Builder Express at: http://www.webbuilderexpress.com .
Thanks for joining us! Herb and Monica Leibacher http://www.webbuilderexpress.com
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